Terms of service

Welcome to ElaraWold. By accessing or purchasing from our online store, which offers T-Shirts & Tops, Pants & Trousers, and Skirts, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. User Agreement

By using the ElaraWold website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian. You agree to use our site only for lawful purposes and in accordance with these terms. All orders placed through ElaraWold are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, errors in pricing or product descriptions, or suspected fraudulent activity. You are responsible for providing accurate and complete information during the checkout process, including your shipping address and payment details. Any communication regarding your order or account will be sent to the email address you provide; for inquiries, please contact [email protected].

2. Limitation of Liability

ElaraWold shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or products, including but not limited to loss of profits, data, or goodwill. Our total liability for any claim arising from these Terms of Service or your purchase of products shall not exceed the total amount paid by you for the specific product giving rise to the claim. We do not guarantee that our website will be uninterrupted, error-free, or free of viruses or other harmful components. You assume full responsibility for any damage to your computer system or loss of data resulting from your use of our site. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

3. Intellectual Property Rights

All content on the ElaraWold website, including but not limited to text, graphics, logos, images, product designs, software, and the overall look and feel of the site, is the exclusive property of ElaraWold or its licensors and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from our site without our prior written consent. The ElaraWold name, logo, and all related product names and designs are trademarks of ElaraWold. Unauthorized use of any intellectual property is strictly prohibited and may result in legal action.

4. Refund Policy

We want you to be satisfied with your purchase from ElaraWold. If you are not completely satisfied, you may return eligible items within 30 days of the delivery date for a refund or exchange, subject to the following conditions:

  • Items must be unworn, unwashed, and in their original condition with all tags attached.
  • Items must be returned in their original packaging, if applicable.
  • We do not accept returns for items that show signs of wear, alteration, or damage caused by the customer.
  • To initiate a return, please contact [email protected] with your order number and reason for return. We will provide you with a return authorization and instructions.
  • Refunds will be processed to the original payment method within 10 business days after we receive and inspect the returned item. Shipping and handling charges are non-refundable, unless the return is due to our error or a defective product.
  • Customers are responsible for return shipping costs, unless the item is defective or incorrect. We recommend using a trackable shipping method for returns.
  • Sale or clearance items are final sale and cannot be returned unless defective.

5. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.