Faq

Ordering & Payment

How can I place an order?
Simply browse our collections of T-Shirts & Tops, Pants & Trousers, and Skirts. Select your desired items, choose your size and quantity, then proceed to checkout. Follow the on-screen instructions to complete your purchase.

What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are processed securely.

Can I modify or cancel my order after placing it?
Orders are processed quickly to ensure fast delivery. If you need to make changes, please contact us immediately at [email protected]. We will do our best to accommodate your request, but we cannot guarantee modifications once the order is in fulfillment.

Shipping & Delivery

What are your shipping options and costs?
We offer standard and express shipping. Shipping costs are calculated at checkout based on your location and the weight of your order. Free standard shipping is available on orders over $75.

How long will it take to receive my order?
Standard shipping typically takes 5-10 business days within the US and 10-20 business days internationally. Express shipping takes 2-4 business days. Please note that delivery times may vary due to customs or local postal services.

Do you ship internationally?
Yes, we ship to most countries worldwide. International customers are responsible for any customs duties, taxes, or fees imposed by their country.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and with all original tags attached. Please contact [email protected] to initiate a return.

How do I return an item?
Email us at [email protected] with your order number and the item(s) you wish to return. We will provide you with a return authorization and instructions. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

When will I receive my refund?
Once we receive and inspect your return, we will process your refund within 5-7 business days. The refund will be issued to your original payment method.

Sizing & Fit

How do I find the right size?
We provide a detailed size chart on each product page. Please refer to the measurements (chest, waist, hips, length) to find your best fit. If you are between sizes, we recommend sizing up for a more relaxed fit.

Are your clothes true to size?
Our T-Shirts & Tops generally run true to size. Pants & Trousers and Skirts may vary by style. We encourage you to check the specific product measurements and customer reviews for guidance.

Product Care

How should I care for my items?
To maintain the quality of your clothing, we recommend machine washing in cold water with similar colors and tumble drying on low heat. Avoid bleach and iron on medium heat if needed. Always check the care label inside each garment for specific instructions.

Contact Us

If you have any other questions or need assistance, please email us at [email protected]. We aim to respond within 24 hours on business days.